What is the most ignored and overlooked threat every company faces?
Answer: The lack of a well thought out and implemented customer experience strategy.
Most businesses believe they provide excellent service, but most are terrible at providing a beautiful, memorable customer experience that is systemized for scale.
Fractional Leadership Services
Kolikoff & Company serves in the following part-time fractional leadership positions:
- CEO - Chief Executive Officer
- COO - Chief Operations Officer
- CRO (Chief Revenue Officer) or VP of Sales
- CMO - Chief Marketing Officer
- VP of Operations and Supply Chain
- VP of Sales
- Director of Business and Relationship Development
- Customer Experience Strategy, Design and Implementation